ISO 9001 Quality Management System(QMS) Series of Training

CQI & IRCA auditor training and other management system training

1. CQI & IRCA Certified ISO 9001:2015 QMS Auditor/Lead Auditor Training (Public/In-house) - 18126 - N E W ! ! !

CQI & IRCA CERTIFIED ISO 9001:2015 QMS AUDITOR/LEAD AUDITOR TRAINING

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CQI & IRCA Reg. Course No. 18126, certified by CQI & IRCA (International Register of Certificated Auditor, UK).

Duration: 5 days  Course Brochure: Download     Course Registration: Click Here
Price: RM4,240/pax, S$1,500/pax  Training Calendar: Click Here In-house Training Enquiry: Contact Us

Malaysia: HRDF grant claimable.  /  Singapore: SDF Grant claimable (Notes: See ^)


Overview:

• This course meets the International Register of Certificated Auditors Criteria, IRCA/9153

• to provide students with the knowledge and skills required to perform first, second and third-party audits of quality management systems against ISO 9001, in accordance with ISO 19011 and ISO/IEC 17021, as applicable.

• Students who complete this IRCA Certified QMS Auditor/Lead Auditor Training course successfully (within the three years prior to making an application to become a certificated auditor) will satisfy the training requirements for initial certification as an IRCA QMS auditor.

Learning Objectives:

KNOWLEDGE

• Explain the purpose of a quality management system, of quality management systems standards, of management system audit, of third party certification and the business benefits of improved performance of the quality management system (see 3.1-IRCA/9153).
• Explain the role and responsibilities of an auditor to plan, conduct, report and follow-up a quality management system audit in accordance with ISO 19011, and ISO/IEC 17021, as applicable (see 3.2-IRCA/9153).

SKILLS

• Plan, conduct, report and follow-up an audit of a quality management system to establish conformity (or otherwise) with ISO 9001 and in accordance with ISO 19011, and ISO/IEC 17021, as applicable (see 3.3-IRCA/9153)


Course Contents:

KNOWLEDGE

• Explain the purpose of a quality management system and the business benefits of improving quality management system performances.
• Explain the ISO 9001, PDCA cycle and QMS requirements.
• Explain the purpose of, and differences between, a first-party, second-party and third-party certification audit of management systems, including the role of the QMS Auditor in evaluating an organization’s ability to meet the customer, statutory and regulatory requirements applicable to the products and services, and the organization’s own requirements.
• Explain the benefits of third-party accredited certification of quality management systems for organizations and stakeholders.
• Explain the role of an auditor to plan, conduct, report and follow-up a quality management system audit in accordance with ISO 19011 (and ISO/IEC 17021 as applicable).

SKILLS  (PRACTISED THROUGH TASKS IN SIMULATED, AUDIT SITUATIONS)

• Planning the audit
• Conducting the audit
• Auditing quality management system requirements
• Generating audit findings
• Reporting the audit
• Following up the audit


irca-qmsla-criteriaPrerequisites:

Students are expected to have the following prior knowledge:

MANAGEMENT SYSTEM

• The Plan, Do, Check, Act (PDCA) cycle

• The core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review and continuous improvement.

QUALITY MANAGEMENT

• The fundamental concepts and the seven quality management principles (see ISO 9000):

• Customer focus
• Leadership
• Engagement of people
• Process approach
• Improvement
• Evidence-based decision making
• Relationship management

• The relationship between quality management and customer satisfaction.

ISO 9001

• Knowledge of the requirements of ISO 9001 and the commonly used quality management terms and definitions, as given in ISO 9000, which may be gained by completing an IRCA Certified QMS Foundation Training course or equivalent.


 Summary of Course Features:

• IRCA(UK) Approved Auditor/Lead Auditor Course
• “Accelerated Learning Approach” with stimulating and enriching workshops/case studies activities
• “Workshop-based training” with comprehensive course notes & industrial examples
• Emphasized on Risk-based thinking, PDCA and the Process Approach concepts
• Focus on the more important (“high-risk”) processes and their outputs
• Examination based training, award IRCA Certificate of Successful Completion and Attendance

Examination:

An examination will be administered on the final day. The examination would cover the topics covered in the course and would last one hour. All the examination papers would be marked personally by the course tutor. The pass mark will be set at 70% and examination papers will be retained by IQCS.

Delegates Qualification:

All delegates who have successful passed the above courses have the opportunity to register as QMS auditor/lead auditor with the IRCA. (Note: See *)


 Who should attend:

• Delegates with some understanding of the content, application, development and implementation of the ISO 9001 series of standards and who wish to subsequently practice as an QMS auditor.

• Management Representatives, internal auditors, 2nd party & 3rd party auditors who are responsible to provide “value added” QMS audit to enable Continual Improvement.


Notes:

* For more infomation about auditor registration criteria, please visit IRCA website or send an email to irca@irca.org

Malaysia – Participants are eligible to apply for HRDF grant subject to HRDF approval. Participants are advised to obtain approval before training.
Singapore – Participants are eligible to apply for SDF grant subject to WDA approval. Participants are advised to obtain approval before training.

2. CQI & IRCA Certified ISO 9001:2015 QMS Auditor Transition Training (Public/In-house) - A17924 & A17925 - N E W ! ! !

CQI & IRCA CERTIFIED ISO 9001:2015 QMS AUDITOR TRANSITION TRAINING Print

CQI & IRCA Reg. Course No. 17924 (Module 1) & 17925 (Module 2), Certified By CQI & IRCA (International Register of Certificated Auditor, UK).

Duration: 2 days  Course Brochure: Download     Course Registration: Click Here
Price: RM2,120/pax  Training Calendar: Click Here In-house Training Enquiry: Contact Us

Malaysia: HRDF grant claimable.  /  Singapore: SDF Grant claimable (Notes: See ^)


QMSTA-brochure-imgOverview:

This course meets the International Register of Certificated Auditors Criteria, IRCA/9150
• Module 1 – covering changes arising as a result of the adoption of Annex SL (one day duration).
• Module 2 – covering changes arising as a result of amendments to the standard-specific content of ISO 9001:2015 (one day duration).

Learning Objectives:

• Know and understand Annex SL as a framework for ISO management systems.
• Know and understand the requirements of ISO 9001:2015.
• Be able to audit ISO 9001:2015 based QMS requirements effectively.


Course Contents:

irca-qmsta-criteria

MODULE 1 – LEARNING OBJECTIVES RELATING TO ANNEX SL CHANGES

KNOWLEDGE
• With reference to Annex SL, Appendix 2
• Context of the organization
• Leadership
• Planning

• Support
• Operation

SKILLS (PRACTISED THROUGH TASKS IN SIMULATED, AUDIT SITUATIONS)
• Planning the audit
• Conducting the audit

• Auditing management system requirements
• Generating audit findings

MODULE 2 – LEARNING OBJECTIVES RELATING TO REVISED QUALITY MANAGEMENT SYSTEM(QMS) REQUIREMENTS

KNOWLEDGE

• To communicate any changes in QMS specific requirements arising as a result of transitioning from ISO 9001:2008 to ISO 9001:2015

SKILLS (PRACTISED THROUGH TASKS IN SIMULATED, AUDIT SITUATIONS)
• Auditing quality management system requirements


Summary of Course Features:

• IRCA(UK) Approved Auditor Transition Course
• “Accelerated Learning Approach” with stimulating and enriching workshops/case studies activities
• “Workshop-based training” with comprehensive course notes & industrial examples
• Emphasized on Risk-based thinking, PDCA and the Process Approach concepts
• Focus on the more important (“high-risk”) processes and their outputs
• Examination based training, award IRCA Certificate of Successful Completion and Attendance

Examination:

An examination will be administered on the final day. The examination would cover the topics covered in the course and would last one hour. All the examination papers would be marked personally by the course tutor. The pass mark will be set at 70% and examination papers will be retained by IQCS.

Delegates Qualification:

All delegates who have successful passed the above courses have the opportunity to register as QMS auditor/lead auditor with the IRCA. (Note: See *)


Who should attend:

• All IRCA Certified QMS Auditors must successfully complete an IRCA Certified QMS Auditor Transition Training course by 1 September 2018, in order to retain their IRCA QMS registration.
• Individuals who have previously completed IRCA Certified QMS Training and have chosen not to register with IRCA. Transition training will offer valuable skills for any auditors who wish to keep their audit skills and knowledge up-to-date.


Notes:

* For more infomation about auditor registration criteria, please visit IRCA website or send an email to irca@irca.org

Malaysia – Participants are eligible to apply for HRDF grant subject to HRDF approval. Participants are advised to obtain approval before training.
Singapore – Participants are eligible to apply for SDF grant subject to WDA approval. Participants are advised to obtain approval before training.

3. ISO 9001:2015 QMS Internal Auditor Training (In-house)

 

Learning Objectives:

Describe and explain the evolution, purpose and benefits of a ‘Process Based’ & ‘PDCA’ QMS System and the 8 quality management principles

Understand the intent, content and interrelationship of the ISO 9000 family

Plan & conduct a “Process Approach” audit effectively

Target : Middle management, engineers, supervisors or personnel performing internal quality system audit.

4. ISO 9001:2015 QMS Introduction and Awareness Training (In-house)

 

Learning Objectives:

Gain an overview of the ISO 9001 ‘Process Based’ QMS Model.

Understand the requirements of the ISO 9001, its relevance and importance to your job performance

Target : Supervisory level and operations staff.

5. ISO 9001:2015 QMS Introduction and Implementation Training (In-house)

 

Learning Objectives:

Understand the principles, concept and requirements of the ISO 9001 ‘Process Based’ QMS model.

Understand the additional flexibility allowed by the lastest edition in QMS documentation & “Value” of documentation & its implemtation.

Target : Personnel in middle management, engineers/supervisors, document controllers and those who are mission specific.

6. ISO 9001:2015 QMS Executive Briefing (In-house)

 

Learning Objectives:

Understand & apply philosophy of 8 Quality Management principles, concepts and requirements of the ISO 9001 ‘Process Based’ & ‘PDCA’ QMS Model.

Develop participants’ ability to develop Implementation Strategies.

Target: Executives who have no time to attend lengthy courses are provided with Vital information on QMS Concept, Strategy for Implementation, Status Analysis and Certification Achievement.

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